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Contact Center Representative

Job Summary

All Web Leads has a fast paced contact center environment.  We match consumer requests for insurance quotes with the agents who can offer the lowest prices – and it’s all done in real time! 

Qualifications and Skills

  • High school diploma or equivalent
  • At least 18 years old
  • Highspeed internet (at least 15 mb/s download speed)
  • Hardwire connection
  • Reside within the state of Texas
  • No background noise

Responsibilities

  • Engage in inbound/outbound calls (no sales), ask qualifying questions, encourage a talk with an agent
  • Engage in follow up calls, inquire about the experience, ensure needs were met
  • Communicate with management on a regular basis – 2-way feedback & coaching opportunities
  • Select a shift that you can commit to on a long term basis

Benefits and Perks

All web Leads on YouTube:  https://www.youtube.com/watch?v=uIdMP1R8Sgg

Company Overview

AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US.  Simply put, we help our customers acquire customers.  Today, we do this for the US insurance industry.  Our amazing team of over 550 talented and successful professionals uses Internet marketing to turn consumer interest in insurance products into policy sales for the world’s largest insurance carriers and more than 20,000 of their agents.   We are Austin-born and our growth from a 2-person startup in 2005 to a highly profitable business has been remarkable.  We are a tight-knit team with a fast paced, energetic, and entrepreneurial company culture that was ranked #4 by Austin Business Journal in their 2017 Best Places to Work.  We provide competitive pay, outstanding benefits, and a fabulous, fun, collaborative environment that allows our people to be their best.

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